5 WAYS TO RE-ENGAGE OLD CLIENTS AND CUSTOMERS

Businesses tend to focus their attention on the acquisition stage of the customer lifecycle. But retention and re-engagement are perhaps even more important with economic pressures shrinking your potential market.

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HOW YOUR COMPANY CULTURE FORMS THE HEARTBEAT OF YOUR BUSINESS

Culture permeates every aspect of a company, from whom and how you hire, to how you structure work, to how decisions are made, wins are celebrated, setbacks overcome, and changes navigated. Because of this, culture is the first of our four cornerstones and is vital to a successful business.

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WHAT IS ORGANISATIONAL CULTURE?

Monday. We’ve all been there at some point in our lives. The alarm goes off and the disappointment sets in. The weekend is over and it’s back into the working week. A typical bout of Mondayitis. It passes—usually.

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